The terms and conditions of the PottPock Online Shop are drawn up in accordance with the applicable consumer protection legislation, the applicable e-commerce legislation, the applicable legislation on the protection of personal data and the recommendations of the TZS.

The PottPock online shop is operated by POTTPOCK d.o.o., Vodovodna cesta 99, 1000 Ljubljana.

Legal Notice

The PottPock online shop and all information on it, images of items, graphic and video elements on the website are protected by the Copyright Act and may not be reproduced or used without prior written permission. The Pottpock® trademark and logo are the property of POTTPOCK d.o.o.

General conditions

The Buyer is bound by the General Terms and Conditions in force at the time of purchase (placing an online order).

The General Terms and Conditions of the online shop are drawn up in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1). The General Terms and Conditions of Business determine the operation of the online shop, the rights and obligations of the user and the shop, and regulate the business relationship between the shop and the buyer. These General Terms and Conditions set out the conditions of use and purchase through the PottPock online shop, which is accessible at and is operated by POTTPOCK d.o.o.

The Buyer is bound by the General Terms and Conditions in force at the time of purchase (placing an online order). The User is each time reminded of the General Terms and Conditions when placing an order and confirms his/her awareness of them by placing the order. These General Terms and Conditions apply to the entire website, all its components and subpages. By using the Website, the User accepts and agrees to all the provisions of these General Terms and Conditions, including all links as integral parts thereof. These terms and conditions are drawn up in compliance with all legal obligations and international guidelines for e-commerce, which are also represented by the Consumer Federation of Slovenia.

Information about the provider and contact details

  • Provider: POTTPOCK d.o.o.
  • Registered office: Vodovodna 99, 1000 Ljubljana
  • Registration number: SI24435066
  • Tax number: 7161476000
  • E-mail:
  • Website:

Exclusion of liability

We reserve the right to change the Terms and Conditions at any time and in any manner, for any reason and without prior notice. For more information, please contact us at

We reserve the right to disable our website or to make it inaccessible due to technical or other problems and maintenance, which shall include disabling or impeding the use of the online shop. In the event of technical problems with the website, we reserve the right to cancel orders placed and affected by the technical fault. In the event of cancellation of orders, we will notify you as soon as possible and inform you of the next steps. It is your responsibility to ensure that you have adequate protection software (antivirus, etc.) before accessing and using the website. You must ensure that the information used to log in to the website (email address, password) is kept secure and confidential.


We make every effort to ensure that the information published on our website is up-to-date and correct. However, the characteristics of the items, the delivery period or the prices may change so quickly that we are unable to correct the information on the website immediately. In such a case, we will inform the customer of the changes and give him the opportunity to cancel the order or to exchange the item ordered. Although we endeavour to provide accurate photographs of the sale items, photographs do not necessarily provide a complete representation, colour or characteristics of the item (variations and/or cosmetic defects may occur). We endeavour to provide as detailed and correct a description of the products and images as possible. You use all products at your own discretion and at your own risk.


The user may also subscribe to and unsubscribe from the newsletter at any time via a link in the newsletter or by sending an unsubscribe email to

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